Our Services

Supporting your equipment through its entire lifecycle

Comprehensive Support Solutions

At USAVA, we believe that exceptional equipment deserves exceptional service

Our commitment to you extends far beyond the initial equipment purchase. We've built our reputation not just on the quality of our machines, but on our dedication to keeping them running at peak performance throughout their service life.

With service centers strategically located across Canada, factory-certified technicians, and a robust parts supply chain, USAVA provides the support you need to maximize your equipment investment and minimize downtime.

Whether you need routine maintenance, emergency repairs, operator training, or flexible rental solutions, our team is ready to deliver service excellence that matches the quality of our equipment.

USAVA service technicians working on equipment

Maintenance & Repair Services

Professional care for your equipment

USAVA maintenance workshop

Factory-Certified Maintenance

Regular maintenance is essential for maximizing equipment life and preventing costly breakdowns. Our factory-trained technicians follow manufacturer-specified procedures to keep your equipment operating at peak efficiency.

Preventive Maintenance Programs

Our scheduled maintenance programs are designed to identify and address potential issues before they lead to failures or downtime. We offer flexible maintenance schedules tailored to your operating conditions and equipment usage patterns.

Emergency Repairs

When the unexpected happens, our emergency service teams are ready to respond. With mobile service units and well-equipped service centers across Canada, we can quickly diagnose and repair your equipment to minimize downtime.

Rebuild Services

Extend the life of your equipment with our comprehensive rebuild services. From component rebuilds to complete machine refurbishment, we can restore your equipment to like-new condition at a fraction of replacement cost.

Genuine Parts & Components

Quality parts for reliable performance

Genuine USAVA Parts

Our genuine parts are manufactured to the same exacting standards as our original equipment, ensuring proper fit, function, and durability. Using genuine USAVA parts maintains your equipment's performance and preserves warranty coverage.

Parts Inventory

We maintain extensive parts inventories at our service centers and distribution facilities to minimize wait times. Our computerized inventory system tracks parts usage patterns to ensure commonly needed items are always in stock.

Emergency Parts Service

When critical parts are needed quickly, our emergency parts service can expedite delivery to your location. For many common components, same-day or next-day delivery is available throughout Canada.

Remanufactured Components

Our remanufactured components offer like-new performance at reduced cost. Each remanufactured item is completely disassembled, inspected, and restored to original specifications with warranted reliability.

USAVA parts warehouse

Operator Training Programs

Developing skilled operators for maximum productivity

Comprehensive Training Curriculum

Our operator training programs cover all aspects of equipment operation, from basic controls and safety procedures to advanced techniques for maximizing productivity and efficiency.

Certified Instructors

All training is conducted by certified instructors with extensive field experience. Our instructors combine theoretical knowledge with practical insights to prepare operators for real-world challenges.

Customized Training Solutions

We can tailor training programs to your specific equipment, applications, and operator experience levels. From new operator orientation to advanced skills development, we design training to meet your needs.

Safety Focus

Safety is a core element of all our training programs. Operators learn proper pre-operation inspections, safe operating techniques, and hazard awareness to minimize accident risks.

USAVA operator training session

Technology & Fleet Management

Advanced solutions for equipment optimization

USAVA telematics and fleet management technology

Telematics Systems

Our advanced telematics systems provide real-time monitoring of equipment location, usage, fuel consumption, and maintenance needs. This data helps optimize fleet utilization and maintenance scheduling.

Productivity Analysis

Our technology solutions can analyze equipment productivity, helping you identify opportunities for improved efficiency. Detailed reports highlight machine utilization rates and operational patterns.

Preventive Maintenance Alerts

Automated maintenance alerts based on actual equipment usage ensure timely service without unnecessary downtime. The system tracks hours, conditions, and operational parameters to optimize maintenance timing.

Implementation Support

Our technology specialists provide complete implementation support, from initial setup to staff training and ongoing system optimization. We ensure you get maximum value from these advanced capabilities.

What Our Customers Say

Feedback from clients who rely on our service excellence

"The USAVA service team has been instrumental in keeping our fleet running at maximum efficiency. Their preventive maintenance program has significantly reduced our downtime and extended the life of our equipment."

Michael Reynolds

Fleet Manager, Northern Construction Ltd.

"When our excavator broke down mid-project, USAVA's emergency service response was impressive. They had a technician on-site within hours and the machine back in operation the next day, saving us from costly project delays."

Jennifer Wilson

Operations Director, Lakeside Builders

"The operator training program USAVA provided for our team was comprehensive and practical. Our operators are now more efficient, productivity has increased, and we've seen a noticeable decrease in wear and tear on the equipment."

David Patel

CEO, Urban Development Group

Ready to Experience Superior Service?

Our service team is standing by to support your equipment needs. Contact us today to discuss how our service solutions can help maximize your productivity and equipment longevity.